INFORMATIONAL & INSTRUCTIONAL TECHNOLOGY
We are a dedicated team of professionals committed to maintaining a reliable and secure technology environment. Our expertise spans various areas, including network management, cybersecurity, user support, and ensuring the seamless operation of the school’s digital infrastructure.
Support Hours
Monday-Thursday
8:00 AM-4:00 PM
Friday 8:00AM-1:00PM
For Students & Staff
Submit a Helpdesk ticket at support.flatbush.org. Our team will quickly address your requests, whether it’s fixing a hardware issue, resolving software problems, or helping with school technology.
For Parents
If you need help with accessing student information, school portals, or other tech-related questions, email us at parental_tech_support@flatbush.org.
Our Commitment to Excellence
We are driven by a commitment to excellence, providing our school community with reliable technology solutions and responsive support. We understand that in today’s digital world, a strong technological foundation is crucial for success in education, and we strive to meet these demands with professionalism and dedication.
How Can We Help
The IT Department is dedicated to supporting the technology needs of our entire school community. Whether you’re a student, staff member, or parent, we are ready to assist with any tech-related issues you might encounter.
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Network & Security
Our team manages the school’s network infrastructure, safeguarding it against cyber threats to protect your data and privacy.
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Wifi Management
We oversee the school’s Wi-Fi networks to ensure fast, reliable, and secure internet access throughout the campus. Our goal is to keep everyone connected, whether in the classroom, library, or common areas.
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System Management
From maintaining servers and databases to managing software licenses, we ensure that all systems are up-to-date and functioning optimally.
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Database Management
Our team manages student information systems, ensuring that data is accurately maintained, securely stored, and seamlessly flows from one system to another. We work to ensure that critical information is reliable, accessible, and protected. Additionally, we retrieve and run queries on data to support decision-making, reporting, and daily operations within the school.
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Hardware Management
We handle the setup, maintenance, and repair of all hardware devices, including computers, laptops, printers, projectors, interactive whiteboards, sound systems, and more. From ensuring classrooms are equipped with the latest technology to managing device inventory and maintenance schedules, we keep the school’s technology running smoothly.
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Support & Troubleshooting
We provide prompt assistance to resolve technical issues, ensuring that technology enhances rather than hinders the educational experience.