INFORMATIONAL & INSTRUCTIONAL TECHNOLOGY

We are a dedicated team of professionals committed to maintaining a reliable and secure technology environment. Our expertise spans various areas, including network management, cybersecurity and user support, ensuring the seamless operation of the school’s digital infrastructure.

IT STAFF

Our Commitment to Excellence

We are driven by a commitment to excellence, providing our school community with reliable technology solutions and responsive support. We understand that in today’s digital world, a strong technological foundation is crucial for success in education, and we strive to meet these demands with professionalism and dedication.

For Students & Staff

Submit a Helpdesk ticket at support.flatbush.org. Our team will quickly address your requests, whether it’s fixing a hardware issue, resolving software problems, or helping with school technology.

How Can We Help

The IT Department is dedicated to supporting the technology needs of our entire school community. Whether you’re a student, staff member, or parent, we are ready to assist with any tech-related issues you might encounter.

For Parents

If you need help with accessing student information, school portals, or other tech-related questions, email us at parental_tech_support@flatbush.org.

Support Hours

Monday-Thursday
8:00 AM-4:00 PM

Friday
8:00AM-1:00PM

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    Network & Security

    Our team manages the school’s network infrastructure, safeguarding it against cyber threats to protect your data and privacy.

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    Wifi Management

    We oversee the school’s Wi-Fi networks to ensure fast, reliable, and secure internet access throughout the campus. Our goal is to keep everyone connected, whether in the classroom, library, or common areas.

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    System Management

    From maintaining servers and databases to managing software licenses, we ensure that all systems are up-to-date and functioning optimally.

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    Database Management

     Our team manages student information systems, ensuring that data is accurately maintained, securely stored, and seamlessly flows from one system to another. We work to ensure that critical information is reliable, accessible, and protected. Additionally, we retrieve and run queries on data to support decision-making, reporting, and daily operations within the school.

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    Hardware Management

     We handle the setup, maintenance, and repair of all hardware devices, including computers, laptops, printers, projectors, interactive whiteboards, sound systems, and more. From ensuring classrooms are equipped with the latest technology to managing device inventory and maintenance schedules, we keep the school’s technology running smoothly.

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    Support & Troubleshooting

    We provide prompt assistance to resolve technical issues, ensuring that technology enhances rather than hinders the educational experience.